Question 1

How much does a Helia system cost?

Accepted Answer

It depends on your roof and usage, but most residential systems land between $14k–$28k before incentives — and federal and local credits often cover 30% or more. Your quote breaks down every line, with financing options that frequently start below your current bill.

Question 2

How long does installation take?

Accepted Answer

Most homes are designed, permitted, and installed within a few weeks of signing — and the on-roof work itself is usually done in a single day. Commercial and large-scale projects are scheduled around your operations.

Question 3

What happens at night or during outages?

Accepted Answer

Your battery stores the surplus you generate by day to power the evening. Pair it with backup mode and your essentials stay on during grid outages — automatically, with no generator.

Question 4

Do I still have an electricity bill?

Accepted Answer

Often a very small one, or a credit. Helia trades surplus back to the grid when rates are high and draws when they’re low, so you only pay for the gap — if there is one.

Question 5

Who maintains the system?

Accepted Answer

We do. Monitoring is continuous, most issues are diagnosed remotely before you notice them, and hardware is covered by a 25-year warranty with serviceable parts.

Question 6

Can I expand later — EV charging, more storage?

Accepted Answer

Yes. Everything is built around one core, so adding an EV charger, another battery, or smart-home control later is a software-and-hardware add, not a teardown.